For control rooms & PACs

Less noise in. Higher-quality events out.

SupraeNet sits between every connected site and your operators. It verifies alerts, checks device health, and secures the connection — before anything reaches a screen. Your VMS still does the recording and playback. We make sure what arrives is worth looking at.

Impact at connected control rooms
Fewer
False alerts, once verification runs on the connection
Industry false-alarm figure98%
Validation time<30s
Active locations1,500+
Monitoring & support24/7

The problem

Operators shouldn't be the filter.

A VMS records and plays back everything it's given. It doesn't decide what's worth an operator's time — that's the gap SupraeNet closes, before the alert ever reaches a screen.

Open ports, ad-hoc VPNs

Every installer and camera mast operator connects their own way. Open ports, unencrypted streams, ad-hoc 4G — vulnerable to misuse and hard to monitor from the control room.

Dead cameras nobody notices

A camera going offline, a sensor failing, or a mast going quiet — you often only hear about it when the customer calls. Without a central health overview, you react too late.

Most alarms are false

Up to 98% of incoming alerts turn out to be false alarms, industry-wide. Every brand in the chain is its own island — nothing is standardized before it hits your queue.

How it works

One secure chain, from device to operator.

The SupraeBox connects, monitors, and filters — so only relevant alerts reach your operators. The installer manages the object. You get the clean signal.

01 — Connectivity

Connect

The SupraeBox connects cameras and devices from installers and camera mast operators to your control room via a cybersecure VPN tunnel. No open ports, brand-independent.

02 — Health

Visibility & management

Central visibility into the status, health, and location of every connected device — in real time, even across hundreds of scattered locations or masts.

03 — AI, as one step

Verify

Only confirmed, relevant alerts reach your operator — with footage, location, and priority classification.

What runs on top

Visibility and verification, on top of the connection.

Secure connect — the floor underneath

Encrypted VPN tunnel per location, brand-independent and without open ports — via existing cameras. Ready for EN-50518.

Real-time health monitoring

Visibility into the health of every connected device, 24/7. Faults are reported immediately.

Central cloud dashboard

All locations, alarms, and statuses in one overview. Accessible via browser and mobile.

Remote maintenance

Camera and firmware updates, multi-site management, and controlled remote access — also for your installers and camera mast partners.

Automatic alarm validation

Filtering of false alerts before forwarding to operators, with footage on every verified alert. AI does the filtering — one step in the chain, not the whole platform.

Priority classification

Alerts are classified from confirmed to rejected, so operators know immediately what's urgent.

Not a VMS

Runs in front of Milestone, Genetec, or whatever you already use.

SupraeNet doesn't touch your video management. It verifies alerts and checks health before they reach your VMS or PSIM — so the recording, playback, and forensics you already rely on gets fed real signal instead of noise.

See how we work with your VMS →

Compliance

Meets the highest standards.

SupraeNet is designed to meet current European standards for alarm transmission and control room operations. So you're always compliant.

EN-50518

Alarm transmission systems

EURALARM

European alarm standard

GDPR

Privacy legislation

Need to know

Frequently asked questions.

Do I need to replace my VMS?

No. SupraeNet runs in front of it. Verified alerts and footage can still land in your existing VMS or PSIM.

What does an operator actually see?

A verified alert with footage and context attached — not a raw motion trigger.

Does this work across installer brands we don't control?

Yes. Connectivity and health monitoring are brand-agnostic by design — they work over the cameras and NVRs already on site.

See your own alert volume, filtered.

Book a walkthrough with your own site types and current false-alarm rate.