For installers
One standard connection. Fewer callbacks.
Stop reinventing VPN setup on every job. SupraeNet gives you one brand-agnostic way to connect a site, remote health so you know about a fault before the customer calls, and a partner program that turns aftercare into recurring revenue.
The challenge
Truck rolls kill your margin.
Installers are under pressure: customers expect perfect uptime, but faults often go unnoticed until it's too late — and every job means a different VPN setup for a different brand.
No remote visibility
Without remote monitoring, you only find out a camera or sensor is offline when the customer calls. By then the damage is already done.
Unnecessary truck rolls
Technicians drive out to locations for faults that could have been fixed remotely. That costs time and margin.
Every brand its own island
A different VPN playbook per camera or NVR brand. Nothing standard, nothing centrally visible — and registering a new install with the control room takes time and often goes wrong.
How it works
Connect once, manage remotely, get paid for it.
SupraeNet makes it easy for installers to connect, track, and remotely manage new locations via portal and app.
Connect
Register a new location digitally via the SupraeNet app or portal. Connect the SupraeBox to the camera system on-site — brand-independent, no open ports.
Visibility
Once the SupraeBox is active, all connected devices are automatically monitored. You see status in real time, before the customer does.
Manage
Update, restart, or verify remotely. You get an instant alert when something fails — a truck roll only when it's truly needed.
What runs on top
Visibility and management, on top of the connection.
Digital installation registration
Register new locations quickly and paperlessly via app or portal. Directly linked to the control room.
Remote health monitoring
Real-time status of all cameras and sensors per location. Faults are reported immediately.
Mobile SupraeNet App
Arm and disarm toward the control room, check status, and view live footage plus alarm images.
Automatic fault alerts
Push notifications on faults, so you always know first — before your customer does.
Overview per customer and location
All your customers and their installations in one dashboard. Including history and reporting.
Secure connect — the floor underneath
Encrypted VPN tunnel per location, without open ports. Works with existing camera systems — no replacement needed.
Multi-site, masts & remote assets
Same connection, moving locations.
New location, different 4G signal, same VPN tunnel. Fleet-wide health monitoring and one dashboard for the whole mast or multi-site fleet — connected quickly and securely, even over 4G/5G at sites without a fixed line.
The SupraeNet TMS platform gives us more insight into the operational side of our mobile cameras. This has helped us significantly improve our service and increase customer satisfaction.
Quickly deployed
Plug-and-play per mast or site, operational within days.
Cybersecure
Encrypted tunnel per location, no open ports, even over 4G/5G.
Scalable
From 10 to hundreds of masts or sites in one platform.
Supported
Training and technical support for your team.
Partner program
Grow with SupraeNet.
As a certified SupraeNet partner, you benefit from training, technical support, co-marketing, and attractive margins on every activated system.
Installer
Entry level for security companies. Access to the platform and basic certification.
Preferred Partner
For partners with volume. Higher margin, priority support, and co-marketing budget.
Platinum
Strategic partnership. Exclusive regions, dedicated account manager, and product influence.
Training
All partners receive product training and certification for their technicians.
Turn aftercare into a service line.
Join 50+ installer and control-room partners already running on SupraeNet.