The operational layer
Connection first.
Then only what matters.
SupraeNet is the operational layer between the site and the control room: a secure tunnel, camera and device health, and AI verification. Not a VMS — the layer that makes your VMS or PAC actually usable.
Works with the VMS you already run. No open ports, no camera swap.
Three layers. We own the middle one.
Where SupraeNet sits in the chain.
Control room / VMS
Response, video management, archive.
SupraeNet — ours
Connectivity, health, verification.
Site
Cameras, alarms, devices.
Milestone and other VMS platforms manage video. We determine whether that video arrives securely, alive, and relevant.
The problem
Online is not the same as managed.
Systems that are online are not automatically secure, organized, or reliably visible. That applies to fixed locations and to changing spots like camera masts. The result: risk, blind spots, and operators losing time to noise.
Open ports, ad-hoc VPNs
Every installer solves connectivity their own way. Opening ports or running unencrypted streams is vulnerable to misuse and hard to standardize across locations.
Dead cameras nobody notices
A device can be offline for weeks before anyone in the chain finds out — usually when the customer calls.
Most alarms are false
Industry-wide, up to 98% of incoming alerts turn out to be noise — motion, weather, glitches. Operators lose their day to it.
Every brand is its own island
Cameras, NVRs, and mast kits from different vendors don't share a management layer — so nobody does.
The chain, fixed at the source
Connect. Manage. Validate.
The SupraeBox connects, monitors, and filters — so only relevant alerts reach your operators. The installer manages the object. You get the clean signal.
Connect
An edge box and encrypted tunnel per site, brand-agnostic, no open ports. Works over fixed line and 4G/5G.
Manage
Continuous health monitoring and remote operations, so a dead camera is a ticket, not a surprise three weeks later.
Validate
AI verification filters the noise before it reaches an operator. What arrives comes with footage, location, and priority classification.
The stack
Connection first. Then the layer on top.
SupraeBox lays down the cybersecure VPN tunnel — the foundation. SupraeCloud/TMS is the operations layer on top of it: health, management, alerting, and reporting for every location. SupraeView gives operators and technicians access to the footage.
Edge connectivity
Compact edge router on-site or on the mast. Plug-and-play with common IP cameras and systems. Encrypted VPN tunnel, local basis for health monitoring, and a fast route to the cloud — without open ports.
The operations layer
The command center that ties connectivity, health, and AI verification together: locations, devices, status, alarms, configuration, and reporting. From a single site to hundreds of masts or objects.
Live footage app
Web app for live footage, schedules, and arming/disarming — on phone or desktop, no app store needed. Always within the secured VPN layer.
The service layer
One floor. Three services on top.
Secure connect is the floor — nothing works without it. Health monitoring keeps every device visible, remote maintenance keeps it current, and AI verification filters the noise. SupraeCloud/TMS is the operations layer that ties all three together.
Secure connect (VPN)
Encrypted VPN tunnel per location, works over fixed line and 4G/5G, without open ports. Designed with EN-50518 and GDPR in mind.
Visibility & management
Continuous health monitoring of online status, streams, and image quality. Alerts on offline, blurry, or blocked footage.
Remote maintenance
Camera and firmware updates, remote configuration and restarts, plus multi-site overview per customer or park.
Alarm & video verification
AI filters out irrelevant alerts before or at the operator. It is one service among four — not the platform.
Built per role, not generic "security"
What you gain, by role.
Trusted across the whole chain — control rooms, installers, and multi-site or mast fleets run on the same secure layer.
Control Rooms / PACs
Less volume, higher-quality events
- Every alert verified, with footage attached
- Designed with EN-50518 & EURALARM practice in mind
- Scale without adding operators for junk events
- Runs in front of your VMS, not instead of it
Installers
One standard connection, brand-agnostic
- Register installations quickly
- Remote health, per device
- 60% fewer unnecessary truck rolls
- Aftercare becomes a recurring service
Multi-Site, Masts & Remote Assets
Same connection, moving locations
- 4G/5G connectivity, no open ports
- Central health overview across your whole fleet
- Cybersecure tunnel instead of open connections
- One dashboard instead of a spreadsheet per mast
Not a VMS
Not a VMS. The layer in front of it.
Your VMS records and plays back video. SupraeNet decides whether that video is arriving securely, from a healthy device, and whether the event behind it is real. The two run side by side — verified events can still feed your existing VMS or PSIM.
Why SupraeNet
Something you add, not something you replace.
You should not need a project plan for this. SupraeNet runs on the installation that is already up.
Brand-independent
Works with the cameras and devices you already have. Nothing gets swapped out for our sake.
Plug-and-play
Connect the SupraeBox and it's on the VPN tunnel. No network rebuild, no IT specialist required on site.
One operations layer
SupraeCloud/TMS gives you one dashboard for every location — connectivity, health, and AI verification, tied together, not three separate tools.
Encrypted by design
Video and alarm data move over an encrypted VPN tunnel, end to end, per location.
Built cybersecure
Designed with EN-50518 and GDPR in mind, so the chain stays compliant end to end.
Runs over what you have
Fixed line or 4G/5G — the VPN tunnel adapts to the site, not the other way around.
Trusted across the chain
What partners say.
Working with SupraeNet has significantly reduced our video alarms. SupraeNet filters the footage and delivers it over a cybersecure connection.
The SupraeNet TMS platform gives us more insight into the operational side of our mobile cameras. This has helped us significantly improve our service and increase customer satisfaction.
SupraeNet bridges the gap between the control room and the installer. The convenience lies in the plug-and-play connection of the SupraeBox. It monitors camera status and reduces false alarms.
Give your VMS a chain it can trust.
Book a walkthrough on your own kind of site — control room, installer base, or mast fleet.